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Dashboard

Single Transfer

Use cases

1. Vendor Payment
   Send payment to a single supplier or partner for a completed service or invoice.
2. Refund to Customer
   Return funds to a customer for a cancelled order or overpayment.
3. Salary Adjustment
   Process one-off payments such as bonuses, reimbursements, or corrections.
4. Operational Expense
   Pay utilities, subscriptions, or other business expenses individually.
5. Urgent Transfer
   Send immediate funds to a specific recipient without batching multiple transactions.
6. Withdrawal to Preferred Bank Account
   Transfer available balance from the platform to your registered or preferred bank account for settlement or operational use.

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User Guideline

Step 1 - Access the Feature

From the left sidebar navigation, select Disbursement → Single Disbursement

Step 2 - Enter Destination Details

Input the recipient's bank details:

• Bank Name (Required)
• Bank Account Number (Required)

🚦 Validation Check

The system automatically validates account details and performs a cut-off time check to ensure alignment with partner bank windows. If validation fails, an error message will prompt you to correct the information before proceeding.

Step 3 - Complete Transaction Information

Once validated, provide the following transfer details:

• Amount: The total funds to be sent.
• Transfer Method: BI-FAST / Regular transfer method.
• Sender details: Identifies the payment originator, commonly referred to as the Sender. Refer here for full details.
• Description / Notes: Purpose of the transfer.
• Reference ID: Your internal tracking number.
• Send Transfer Proof: (Optional) Check this box to enter the recipient’s email for an automated receipt.

Step 4 - Confirmation and Processing

Click "Send Money" to authorize the transaction.

Processing: The system displays "Transfer in Progress." You can monitor this in the Transaction List.

Success: If the transaction is completed instantly, a success confirmation message will appear immediately.